Privacy Policy
[ Modified On: 20th March 2024 ]

The Enligne Survey operated by Gupta Traders ('We', 'Us', or 'Our'), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [enlignesurvey.com] (the 'Website') and our services. For convenience, the words "User," "You," "Publisher," "Advertiser" and "Your" as used in this Privacy Policy refer to users of the Website.

Enligne Survey recognizes that Your Privacy and the protection of Your Personal Information is important to you, and therefore, has adopted this Privacy Policy. This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Contact Details

Name of the Company: Gupta Traders

GST Registration number: 09BBYPA0571L1Z7

Country of Operation: India

Email Address to Customer Support:

Contact details for the Controller's Representative

Name: Ajit Kumar

Title: Personal Data Responsible

E-mail Address:

  1. What is personal data?

    2. "Personal data" is any information relating to an identifiable or identified person (you as a user). An identifiable person is someone who can be identified, directly or indirectly, for example by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity. The processing of special categories of data, defined as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, and of data concerning health or sex life, is prohibited, subject to certain exceptions.

  2. Personal data which we handle

    The processing of the personal data, the specific purposes for the processing, the legal basis for the processing are described below, and for how long we store your personal data is described below.

    1. Email address
      2. We collect and process your email address to validate that the user entering our system is a real person. We do this as it is necessary for our performance of a contract where you as a user are a party.
    2. Address
      3. We collect and process your address (only postal code, state, region and country) as most surveys are geo-targeted to respondents from specific locations. We do this as it is necessary for our performance of a contract where you as a user are a party.
    3. Date of Birth
      4. As most surveys are targeting respondents based on age, we collect and process your date of birth/age, as it is necessary for our performance of a contract where you as a user are a party.
    4. Professional Details
      5. Many surveys are targeted to specific professional profiles. Therefore, we collect and process your professional details as it is necessary for our performance of a contract where you as a user are a party.
    5. Profiling Details
      6. For statistical reasons, many surveys require profiling details (including gender, highest completed level of education, occupation, marital status and annual/monthly income). We therefore collect and process this personal data as it is necessary for our performance of a contract where you as a user are a party.
    6. Event registration details
      7. Some survey creators collect event registration details, and this is therefore collected and processed by us, as it is necessary for our performance of a contract where you as a user are a party.
    7. Special categories of personal data
      8. On rare occasions, survey creators ask for any of the here specified special categories of personal data. This means religious/philosophical belief, race and ethnicity, political opinion, sex life, and sexual orientation. Therefore, we collect and process such information, as it is necessary for our performance of a contract where you as a user are a party.

  3. We collect your email address in order to:
    1. Send information; respond to inquiries, and/or other requests or questions
    2. Process completed survey and to send information and updates pertaining to survey.
    3. Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

  4. When do we collect information?

    5. We collect information from you when you register on our site, respond to a survey, fill out a form, provide us with feedback on our products or services or enter information on our site.

    "We retain your personal data for as long as your account is active. If your account remains inactive for twelve (12) consecutive months, your personal data will be automatically deleted. Profiling information is also deleted after twelve (12) months of inactivity and will need to be re-entered upon your return."

  5. How do we use your information?

    We may use the information we collect from you when you register, make a survey, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

    1. To allow us to better service you in responding to your customer service requests.
    2. To administer a contest, promotion, survey or other site feature.
    3. To quickly process your transactions.
  6. Data Sharing:

    We may share your information with third parties in the following circumstances:

    1. Service Providers: To facilitate our services, such as payment processors and survey partners.

    2. Legal Requirements: If required by law or in response to valid requests by public authorities.

    3. Business Transfers: In connection with any merger, sale, or transfer of company assets

  7. How do we protect your information?

    8. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

    We use regular Malware Scanning.

    Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

    We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

    All transactions are processed through a gateway provider and are not stored or processed on our servers.

  8. Summary of your rights towards us:

    You as a user have the possibility to claim several rights towards us. Such rights are listed here and thereafter described in detail below. You find our contact details at the top of this Privacy Notice.

    • Right to be forgotten
    • Right to withdraw consent
    • Right to access
    • Right to rectification
    • Right to restriction of processing
    • Right to data portability
    • Right to object
    • Right to lodge a complaint with a supervisory authority

    9. Right to be forgotten

    You have the right to request that we delete any personal data that we process about you. We will delete the data as soon as possible, but at least within one months time. If the personal data is needed for fulfillment of our contractual duties towards you or to preserve it with legal ground, we will however not delete the information until the data is no longer needed. We will also, without your explicit demand, delete such personal data that we have collected but do not longer have a lawful right to process. We will inform you about this, if it would occur.

    Right to withdraw consent

    You have, at any time, the right to receive confirmation from us as to whether personal data concerning you are being processed. You have also the right to access that personal data and to receive the following information:

    The purposes of the processing

    The categories of personal data concerned

    The recipients or categories of recipients to whom personal data have been or will be disclosed

    The envisaged period for which the personal data will be stored or the criteria used to determine that period

    The existence of automated decision-making and profiling

    Right to rectification

    You have, at any time, the right to demand us to correct any inaccurate personal data within a months time. You have also the right to complete incomplete personal data, taking into account our purposes of the processing, by the means of providing a supplementary statement.

    Right to restriction of processing

    You have, instead of demanding us to delete any data, the right to demand us to restrict our processing of your personal data. This may be achieved if

    a) You have reason to believe that the accuracy of the personal data is not correct, and the restriction shall be in place during a period that allows us to verify the accuracy of the personal data

    b) The processing is unlawful but you dont want us to delete the personal data

    c) We no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims

    d) You have objected to processing concerning profiling or automated decision-making, whereby a restriction shall be obtained during the period when we assess whether our legitimate ground for the processing override your legitimate ground.

    Data portability

    You have the right to receive the personal data concerning you that you have provided to us. The personal data is obtainable in a structured, commonly used and machine-readable format. You also have the right to transmit such personal data to another data controller if the personal data is collected based on your consent or if the processing of the personal data is carried out by automated means. If we deem it technically feasible, you have the right to us transmitting the personal data to another controller.

    Right to object

    You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you. This can be done when the personal data is processed as part of automated decision-making, including profiling, and direct marketing, if such processing would be carried out (see "Personal data that we process above).

    Right to lodge a complaint with a supervisory authority

    You have, at any time, the right to lodge a complaint with a supervisory authority regarding our processing of your personal data. Regardless of where we carry out our business, even if it would not be in the member state which is your country of residence, you have the right to lodge your complaint to your national supervisory authority. Please follow to the link below to find the contact details to your national supervisory authority: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm

  9. Do we use 'cookies'?

    10. Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. Like any other website, Enlignesurvey.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

  10. We use cookies to:

    11. Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

    You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

    If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It won't affect the user's experience that make your site experience more efficient and may not function properly.

  11. Third-party disclosure

    We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
    However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Enligne Survey may share your personal information and/or social-demographic information, including, without limitation, postal code, region, province, gender, marital status, education, ethnicity or race (where permitted by applicable law), employment related information, non-personally identifiable information on household members, consumer product and service usage and ownership (e.g., computers, cars, mobile devices, video games, etc.), home ownership, pet ownership, employment information (e.g., title, role, travel, industry, etc.), and social grade, with third party sample/market research companies (individually each a "Third Party MR Company" and collectively the "Third Party MR Companies") for the following purposes:

    1. Identifying client survey opportunities that you may be eligible for through the Third Party MR Companies; and
    2. Disclosing such data elements to clients of the Third Party MR Companies for audience measurement services; and
    3. Appending such data elements to completed client surveys and delivering the appended survey data to clients of the Third Party MR Company(ies) for analytical or research purposes; and
    4. Other uses as set forth in their privacy policy.

    If you are eligible for a client survey opportunity offered through a Third Party MR Company, the Third Party MR Company will provide your unique identification number and a survey link to us and we will invite you to participate in the client survey through a router link, a survey wall or by email alert you subscribed to. We will not share your name or phone number with the Third Party MR Companies. In connection with the sharing of your information with a Third Party MR Company, your information may be transferred and stored outside of your country of residence, including, without limitation, in the United States, and by agreeing to this privacy policy you are agreeing to the processing and exportation of your personal information as set forth in this Section.

    If you have any questions about this data sharing please contact admin@enlignesurvey.com or you can opt-out by emailing us the same way. If you opt-out, it is the responsibility of us to inform the Third Party MR Companies. Please note that Enligne Survey is solely liable and responsible for managing all opt-out requests. Your participation in such survey opportunities does not entitle you to any benefits offered by, or membership with, the Third Party MR Companies.

  12. Third Part Privacy Policies

    13. Enlignesurvey.com’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?

    Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

  13. Online Privacy Policy Only

    14. This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Enlignesurvey.com. This policy is not applicable to any information collected offline or via channels other than this website.

  14. Users located in California

    15. If you are located in California, please be advised of the following required by the California Consumer Privacy Act.

    As used in this Privacy Policy, "personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked with a particular data subject, consumer, or household. Personal information includes information such as real names, postal addresses, email addresses, and social security numbers. Under CCPAs broad definition, "personal information may also include unique identifiers, IP addresses, biometric information, internet or other network activity (such as browsing history, search history, etc.), geolocation data, audio/visual data, and even inferences which may be drawn from any of the above to create a profile about a consumer.

    We collect personal information from you when you communicate with us by any media. The personal information collected on this website may be e.g., your name, company, title, phone number, email address, or other information you provide. The collection of personal information is voluntary. Other than as set forth in this Privacy Policy, PointClub will not disclose any of your personal information except when we have your permission or under special circumstances, such as when we believe in good faith the law requires it or under certain circumstances. We use your information to operate, evaluate, and improve our business, including for such purposes as developing new products and services, managing our communications, and analyzing our products. If you provide us with your name and contact information, we will use this information to answer requests from you, communicate with you regarding any services we are providing to you, and inform you about new products and services (unless and until you opt-out of marketing information). If you come to our Site to qualify for or take surveys, we use the demographic information you provide to make your survey answers more meaningful to us and our clients. We may also use information derived from cookies, pixels, and other technologies to determine your interests in particular surveys, advertisements, and other communications.

    1. Under the CCPA, you have a right to request information about the collection, use, and disclosure of your information over the last 12-month period.
    2. Request for Deletion: You can request that we erase some or all of your personal data from our systems barring any exceptions such as transactional data, security purposes, as well as to debug and repair errors.
    3. Request for Access: You can request more information about the personal data we hold about you and request a copy of such personal data from the last 12-month period.
    4. We will then share the categories of personal information collected as well as the purposes for collecting, using, or selling the information.
    5. We will then share the categories of collected information and disclosed information for business purposes.
    6. We will then share the example categories in which we share personal information with third parties.

    For more information, please see below.

    In order to make a request, you may contact us at support@enlignesurvey.com or submit a support ticket from your account here. We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf. You may request this information twice per 12-months period. You will not be discriminated for opting into any of your rights under the CCPA.

  15. International Data Transfer

    16. Enlignesurvey may transfer Personal Data to the United States and/or to other third countries where Enlignesurvey or its processors operate (outside the European Economic Area “EEA”). Enlignesurveywill follow the requirements of these GDPR Terms regardless of where such Personal Data is stored or processed. We will take all steps reasonably necessary to ensure that Your Data is treated securely and in accordance with this Policy. For more information, please refer to our DPA document, section International Transfer of Data.

  16. Our Commitment to Data Privacy

    17. Enlignesurvey gives utmost importance to the data privacy of its customers. In compliance with the GDPR regulation, effective from May 25, 2018, Enlignesurvey hereby confirms upon the data privacy, security & transparency commitment, the company offers to all its customers. We have an up-to-date Data Processing Agreement in place that elucidates our approach towards GDPR. We acknowledge that the GDPR will help us adopt the highest operational standards and will thereby facilitate to protect customer data in the best way possible.

  17. GDPR compliance

    18. We will protect the confidentiality of your information in accordance with our normal data handling procedures and all legal requirements. We will not use it for any purposes other than those which are set out in the surveys and in this Notice. In addition to our ongoing commitment to meet the General Data Protection Regulation (GDPR), as members of the MRS, we abide by their Code of Conduct and take the processing of data very seriously. We are committed to keeping personal data secure and take all reasonable technical and organisational measures to protect personal data from loss, misuse or alteration. Only authorised Enlignesurvey employees and contractors or partners carrying out authorised business functions are allowed to access data or databases held by us. All of our data and servers are located in the USA, which we maintain in encrypted form on our server.

    • You have a relationship with our client and they have provided us with your details for the purpose of conducting this research survey; The legal basis for Enlignesurvey to process data will vary on a project by project basis, but will usually be.
    • Informed consent of the data subject e.g. agreeing to be contacted for market research purposes
    • Legitimate interests of the client in contacting relevant organisations in order to achieve a representative and sufficiently large sample for the purposes of the survey
    • Research that is viewed as being in the public interest

    Survey results will usually be reported back to our clients in an anonymised format. If the client wishes to see personal data that we have collected during the survey, we will ask for specific consent for this at the end of the survey. The information we collect will never be sold on to third parties or for any other purpose than detailed in the survey.

    We may share your data with a third party purely for the purpose of delivering market research services we cannot provide ourselves. We will have a contract in place with any third parties to ensure your personal data is protected from unauthorised use or disclosure. As a minimum these contracts require contractors and partners to keep any information we provide to them confidential; they are not permitted to use this information for any purpose other than to carry out the services they are contracted to on behalf of Enlignesurvey.

    We only keep your information for as long as is necessary to support the survey and findings. In practice, this means that once we have satisfactorily reported the survey findings to our client, we will keep your personal data for a maximum of 12 months after the completion of the project (unless you have agreed to participate in follow up research for which the timeframe will be specified); once deleted we will no longer hold any copies. If, at any time, you withdraw your consent to our processing your personal data, we will delete your personal data at that point and no copies will be held by Enlignesurvey.

    Co-operation in market research surveys is voluntary at all times regardless of what the survey is about or who our client is. You are entitled at any stage to ask that your personal data, or part or all of the record of your survey responses, be destroyed or deleted and we will carry out such a request. This can be requested during the interview itself or afterwards. You have the right to access any personal data that we process relating to you. We may ask for verification of your identity before releasing any information to you.

    You have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO) if you have concerns on how we have processed your personal data. You can find details about how to contact the Information Commissioner’s Office at https://ico.org.uk/global/contact-us/ or by sending an email to: icocasework@ice.org.uk

  18. Enlignesurvey Data Protection Officer (DPO)

    19. Enlignesurvey has appointed a Data Protection Officer (DPO) whom you can contact if you have any questions about Enlignesurvey GDPR program. Please get in touch via e-mail :

  19. COPPA (Children Online Privacy Protection Act)

    20. Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

    Enlignesurvey.com does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

  20. Does our site allow third-party behavioral tracking?

    21. It's also important to note that we do not allow third-party behavioral tracking.

  21. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
    1. We will notify you via email if we’ve your email address - Within 1 business day
    2. We will notify you via phone call if we’ve your phone number - Within 2 business day
    3. We will notify you via letter if we’ve your mailing address - Within 7 business days
    4. We will notify the users via in-site notification - Within 1 business day

    We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only those individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

  22. If at any time you would like to unsubscribe from receiving future emails, you can email us at

    23. support@enlignesurvey.com and we will promptly remove you from ALL correspondence.

  23. Consent

    24. By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

  24. Contacting Us

    25. If there are any questions or concerns regarding this privacy policy you may contact us over ajit@enlignesurvey.com.

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